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Be an Effective Leader During Times of Crisis

When you run your own business, there are times when crisis feels inevitable.

Many believe that true leadership is demonstrated in times of turbulence. How we perform when we are under stress can either inspire those around us or push them to abandon ship.

Staying cool during the rocky periods is essential to being a successful leader. Stick with me to see the qualities I feel define a great leader during times of crisis.


1. Put on a Happy Face

Positivity fuels productivity.

If you can stay positive when it feels like things are sinking around you, chances are you and your team will be able to focus on what’s necessary to turn the ship around.


2. Attention to Detail

Being able to see the big picture while keeping all the small details in mind is a true gift and it can serve you well in times of crises.

When you can analyze all the minute details of a situation, you can better understand the problem at hand.


3. Accountability

This may be the most difficult to address, but a good leader is always accountable for their victories and losses.

We’re all human and we are all capable of making mistakes. Owning up to when you’re wrong doesn’t make you a failure, but it can earn you respect.

When you address actions you took that may have contributed to the crisis, employees are more likely to roll up their sleeves and help you solve the issue.


4. Put Emotions to the Side

You must set an example for your employees and organization as a whole.

Keep your cool so you can really think about the different issues at hand, and you’ll prevent others from panicking along the way.


5. Manage Expectations

Understand the true magnitude of the problem and then prepare with realistic solutions and milestones.

Of course everyone wants to get past any crisis as soon as possible, but that may not be a realistic possibility.

Take the time to assess the problem before you present it to the office; you should be able to convey the seriousness of the problem as well as the potential impact of whom it may affect.


6. Be Decisive

Take true ownership of the situation and be confident that your experience and available data have led you to a wise decision.

Once you make a decision, you will have to get others on board; so be sure that you are exuding certainty.


7. Practice Active Listening

This is both an external and internal exercise and will come in handy when you are trying to get all the information you need to make a decision.

Being a good listener can be a safeguard against miscommunication or crises.


We all face road bumps in various aspects of our business, but the key to remaining an effective leader lies within these 7 characteristics. There’s bound to be crises to face as a leader.

How will you handle them?

Consider these strategies, and remember that with each event there’s an opportunity to grow; and you’ll likely emerge more knowledgeable.


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Be An Effective Leader During Times of Crisis
When things get difficult, it’s the true leaders who emerge. Show your organization that you’re an effective leader by following this guide during a time of crisis

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